terms & conditions
GENERAL CONDITIONS OF SALE
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1. COMPANY DETAILS
axis artifacts
postbus ..
5825XX Boxmeer
netherlands
Tel. 0031614872650
BTW/VAT nr.
Bank Account: NL66 rabo 0388 1441 73
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2. APPLICABILITY
These sales conditions apply to all sales contracts concluded between axis artifacts and the customer, through the web shop. Deviations from these general terms and conditions of sale can only be made by a written document signed by axis artifacts and the customer. These general sales conditions completely exclude all general conditions mentioned in documents from the customer even if these documents are more recent. axis artifacts reserves the right to modify and/or supplement the general terms and conditions at any time for future orders without personally informing the customer and without the latter being able to claim any compensation.
Placing an order on https://axisartifacts.com implies that the buyer agrees to these terms and conditions.
All images, photos, descriptions, … or data concerning weights, dimensions, colors, …. on axis artifacts web shop are only approximate, indicative and cannot give rise to compensation or dissolution of the agreement.
This website is the intellectual property of axis artifacts. Nothing may be copied or used without permission from axis artifacts.
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3. THE ORDER
To purchase a product, the customer adds the product to the shopping cart. Then the customer fills in the contact and billing information. Subsequently the customer chooses the delivery and payment method. Finally, the customer accepts the terms and conditions and confirms.
Expertise/CAO: if the client wishes to have a written expertise, they can order this during the check-out and 25 Euro will be added to the total.
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4. RIGHT OF WITHDRAWAL
If the customer purchases goods as a consumer, they have 14 days to decide that they do not want to keep the goods. This period of 14 days starts from delivery (for the purchase of goods).
The customer must return the goods within 14 days of giving prior notice of his/her wish to withdraw from the contract.
The customer shall inform axis artifacts of his/her decision to withdraw from the contract by notifying axis artifacts in writing by e-mail (info@axisartifacts.com).
The customer should return the goods via courier. The cost of returning the goods shall be borne by the customer.
The purchase price, exclusive initial (standard) delivery costs, will be refunded within 14 days after the goods have been returned. If the customer has opted for insured delivery, these costs will also not be refunded. If the customer pays with PayPal and a transaction fee was due, this transaction fee will also not be refunded.
The refund will be made using the same means of payment the customer used to pay for the goods.
The purchased goods must be returned complete, undamaged and in their original packaging at the customer’s own risk and expense. The products must always be returned with the original labels.
axis artifacts acceptance of the unopened package upon delivery by a shipping company does not imply any acceptance of the goods. axis artifacts reserves the right to refuse the goods upon receipt if the goods are not in their original condition, or if axis artifacts was not notified in a timely manner and/or the goods were not shipped in a timely manner. Delays in transport for any reason whatsoever are the sole responsibility of the customer and do not extend the acceptance period.
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5. PRICES
All sales prices quoted are in euros, including VAT.
Delivery is subject to the special regime of taxation of the profit margin. VAT is not deductible.
Shipping costs are not included in the sale price. They are calculated at the end of the order.
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6. PAYMENT
axis artifacts offers multiple options to pay for an item:
1. IBAN bank transfer
This is the easiest and (in most cases) feeless option, straight into the bank account of axis artifacts. Once the payment has been received, axisartifacts will process the order.
2. Online check out with Credit Card, Debit Card, PayPal or local Payment processing system depending on the country the client lives.
Fast option, but a fee of 5% will be charged to cover the fees. The client can use his/her card without having to have a PayPal-account. PayPal will just process these payments. The fee is in no circumstances refundable as this goes straight to PayPal.
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7. DELIVERY
axis artifacts delivers worldwide, except in the countries of Russia, Ukraine, Taiwan, China, Hong Kong and Brazil, because of import issues – sorry!
EDGED WEAPONS (Knifes, Daggers, Bayonets…) cannot be shipped outside of mainland Europe and cannot be send with FedEx, TNT or tpgpost due their policies concerning the shipment of weapons. We will automatically ship these items by DPD. The extra money that was paid for these services will not be refunded.
Unless otherwise notified, all goods are shipped within 48 hours of receipt of payment, unless otherwise agreed or notified.
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8. RETENTION OF TITLE
The Goods remain the property of axis artifacts until full payment of the price, including all costs and charges. In the event of non-payment, axisartifacts reserves the right to take back the goods at the buyer’s expense.
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9. CONFORMITY AND GUARANTEE
axisartifacts guarantees that the goods conform to the photographs and descriptions as provided in the web shop and therefore meet the normal expectations one may have of ‘militaria’ considering the specifications of the product. If the delivered goods do not conform to the order, the customer, being a consumer, is entitled to the legal guarantee of one year. This means that if the customer discovers a hidden defect or fault (apart from wear and tear or defects caused by the customer’s own actions or defects known at the time of purchase) within one year of the delivery of the goods, the customer may have them taken back by axisartifacts free of charge. Visible defects are not covered by this and can in no way give rise to the guarantee.
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10. LIABILITY
Except in the event of fraud, intentional fault or gross negligence, axisartifacts shall not be liable for or obliged to compensate any immaterial, indirect or consequential damage, including (but not limited to) loss of profit, loss of turnover, loss of income, production restrictions, administrative or personnel costs, an increase in general costs, loss of customers or claims from third parties.
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11. PERSONAL DATA
By ordering on the axisartifacts website, the buyer expressly authorizes the processing and use of his/her personal data for purposes such as administration of the customer database, management of orders, deliveries, payments, marketing and advertising.
axisartifacts will always manage your personal data appropriately. axisartifacts uses only those data necessary to provide an optimal service. Under no circumstances personal data will be provided to third parties. More information about what is done with your data can be found in our Privacy Policy.
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12. FORCE MAJEURE
axisartifacts is not liable if and as far as commitments cannot be fulfilled as a result of force majeure. By force majeure is meant any external cause, as well as any circumstance beyond its control. Without striving for exhaustiveness, all cases are considered as cases of force majeure: Delays of all kinds, Internet failures, electricity failures, e-mail traffic failures and failures or changes in technology supplied by third parties, transport difficulties, strikes, government measures, delays in supply, negligence on the part of suppliers of BEVO MILITARIA as well as auxiliaries, illness of personnel, defects in auxiliary or transport means, war, natural disasters, fire, epidemic, lockdown,…
In the event of force majeure, the obligations of the party concerned shall be suspended. In such case, the parties shall make all reasonable efforts to limit the effects of a force majeure situation. In case the force majeure should last longer than 2 months, the other party shall be entitled to terminate the contract without court intervention, without the party invoking force majeure being liable to pay any compensation to the other party.
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13. INTELLECTUAL PROPERTY
The website, logos, texts, photographs, names and all communications in general, are protected by intellectual property rights belonging to axisartifacts.
It is prohibited to use and/or modify the intellectual property rights described in this article.
For example, one may not copy or reproduce drawings, photographs, names, texts, logos, color combination, etc. … may not copy or reproduce without prior and express written consent.
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14. COMPLAINTS AND DISPUTES
All agreements, regardless of the place of residence of the customer, are governed exclusively by dutch law. If for reasons of international law, a different law is applicable, the interpretation of these general terms and conditions will primarily refer to the dutch Market Practices and Consumer Protection Act as included in the Code of Economic Law.
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15. DIVISIBILITY
If any article of these terms and conditions is considered null and void, this invalidity shall not affect the validity of the remaining articles. We reserve the right to replace this part.
If any part of these general conditions has been considered being too broad, the provision shall be enforceable to the maximum extent permitted by law.